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24 May 2014

LEADERSHIP QUALITY -3- COUNSELLING

Counseling is a private talk with someone that helps the individual with a personal problem.

  • Takes away minor aches and pains—common sense stuff.
  • What to do until the doctor arrives—help the person tell you "where it hurts" and send for help.

As a leader, people will come to you with problems. Because you are a leader, you will spot people with problems. You can't turn them away or just let them suffer, because the ignored problem, if serious, will almost inevitably become a group problem.

Counseling is considered pretty difficult. Professional counselors, like lawyers, bankers, clergymen, vocational counselors, teachers, psychiatrists and others, sometimes spend years learning how to counsel in their fields. People often pay large amounts of money to be counseled.

Why should leaders learn to counsel? Why should a team leader, for instance, need to know how to counsel? Why is it considered one of the competencies a leader ought to know?

  • Because everyone has challenges or problems from time to time.
  • Because as an effective leader, individuals will grow to respect you. They will seek you out and ask for counsel from you.

“Counseling” is sometimes just another word for “listening.” When troubled, many times it helps the individual to just talk it out, to voice their concerns and express what’s troubling them. Just having their worries or problems heard by another gives the person a sense that his or her problems are legitimate, thus perhaps increasing their self-esteem and their feelings of adequacy in handling the situation.